Second only to your website design, the telephone is the first point of contact your customers will have with your business. Correctly designed phone system can enhance customer service, increase proficiency, reduce staff turnover and frustration and even help grow your business by increasing productivity. Conversely, a poorly designed system can be difficult to operate and manage, give a substandard first impression, stifle productivity, and lead to ongoing costs.
A residential phone system behaves much like telephone systems at a traditional office; it is able to accept calls coming in on multiple lines, patch calls to different telephone extensions, and facilitate intercom conversations between telephone stations. Features like speakerphone, auto-redial, call holding, and services like caller ID and call waiting, have become commonplace in the home.
Structured cabling design and installation is governed by a set of standards that determine how to wire a data center, office or apartment building for data or voice communications, using Category 5 (CAT 5E) or Category 6 (CAT 6E) cable and modular sockets. These standards define how to lay the cabling in a star formation, such that all outlets terminate at a central patch panel that is normally 19-inch rack-mounted, and from there it can be determined exactly how these connections will be used. Each outlet can be ‘patched’ into a data network switch, also normally rack-mounted alongside, or patched into a ‘telecoms patch panel’ which forms a bridge into a private branch exchange (PBX) telephone system, thus making the connection a voice port.
The Synergy AVE Information Technology department provides customer support and solutions for networking and computers. We offer a variety of services for your home and/or business. Our experienced technicians support both PC and Mac platforms, and their services can be scheduled for immediate problem solving, regularly scheduled maintenance, or remote support.
We have on-call computer service which comes to you in a time of need. Whether it’s sales or service on telephone systems, voicemail systems, network cabling, network administration, or network solutions, our trained technicians have the knowledge to get the job done in a professional and timely manner. As a systems integrator we provide network engineering and network consulting services designed to increase productivity and lower operating costs.
Synergy AVE is your network to the future. One call is all you need to make for all of your communication needs. Our trained technicians have the knowledge to get the job done in a professional and timely manner, whether your needs are related to sales or service, we have depth of expertise on telephone systems, voicemail systems, network cabling, network administration, computer builds, IT and network solutions, client and server setups, PC application support, sound systems and CCTV
We pride ourselves in providing concierge style service to our clients. We listen carefully and assess the client's needs. This enables us to provide an unparalleled level of computer and network service that is the envy of competing companies.